Orders & Products
What kind of fragrance is DAMA?
DAMA is a citrus floral fragrance designed by Nadia Ferreira. It blends notes of orange, mandarin, bergamot, and orange blossom with a heart of rose, jasmine, lavender, and ylang-ylang, finishing with a base of patchouli, musk, vanilla, vetiver, tonka bean, and opoponax.
Is DAMA an Eau de Parfum or Eau de Toilette?
DAMA is an Eau de Parfum, offering greater concentration for longer-lasting scent.
Shipping
Do you ship internationally?
Yes! We ship worldwide.
Is shipping free?
Yes. We offer free shipping on all orders worldwide.
How long does shipping take?
5-12 business days.
Customs processing times may vary depending on your country.
Will I receive a tracking number?
Yes. Once your order is shipped, you’ll receive an email with your tracking number and a link to follow your shipment.
Will I have to pay customs fees?
Possibly. Customs duties, taxes, or local fees may apply in your country. These costs are not included in your purchase price and are the customer’s responsibility. We recommend checking with your local customs office.
Payments
Which payment methods do you accept?
We accept major credit cards and other secure payment methods shown at checkout.
Returns & Claims
Can I return my perfume if I change my mind?
For hygiene and safety reasons, we cannot accept returns or exchanges once a perfume has been opened or used.
What should I do if my product arrives damaged or incorrect?
Please contact us at service@shopnadiaferreira.com within 7 days of receiving your order. Include your order number, photos of the damage or error, and a brief description of the issue. We’ll be happy to help resolve it.
Other Questions
How can I contact DAMA customer service?
Email us anytime at service@shopnadiaferreira.com. We’re happy to assist!