Privacy policy

Last updated: July 14, 2025

Welcome to Shop Nadia Ferreira! The terms “we,” “us,” and “our” refer to Shop Nadia Ferreira. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customer, with a curated shopping experience (the “Services”). Shop Nadia Ferreira is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described below.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified so that it cannot identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial information such as credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmations.

  • Account information such as your username, password, security questions, preferences, and settings.

  • Transaction information such as the items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, and your purchase history.

  • Communications including information you include in communications with us, e.g., customer support inquiries.

  • Device information such as information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information regarding your interactions with the Services, including how and when you navigate or interact with the website.

  • Allergen and preference information, for example if you communicate sensitivities related to fragrances or ingredients.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from:

  • Directly from you, when you create an account, place an order, communicate with us, or provide information on our site.

  • Automatically through the Services, via cookies and similar technologies.

  • Service providers like Shopify, payment processors, and marketing partners who collect or process data on our behalf.

  • Partners or third parties, if we receive referrals or information for marketing purposes.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for purposes including:

  • Providing and improving the Services, including fulfilling orders, processing payments, managing your account, shipping, handling returns, providing recommendations, and customizing your shopping experience.

  • Marketing and advertising, to send you promotional emails, texts, or show online ads relevant to your interests. You can opt out of marketing at any time.

  • Security and fraud prevention, to detect and prevent fraud, protect public safety, and ensure secure transactions.

  • Communicating with you, such as responding to support requests or order questions.

  • Legal reasons, including complying with laws, responding to lawful requests, or enforcing our Terms of Service.

  • Promotional use of content, for example, if you tag us on social media or leave a review, we may use that content in our marketing, in line with our Terms of Service.

We do not sell your personal information.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share your personal information:

  • With Shopify, who hosts our site and assists in operations and analytics.

  • With vendors and service providers performing services like IT, shipping, marketing, payment processing, and customer support.

  • With business partners to help provide personalized advertising (unless you opt out).

  • When you consent, such as when using social media integrations.

  • With our affiliates or within our corporate group.

  • In the event of a business transaction, like a merger or sale.

  • To comply with legal obligations, court orders, or protect rights.

RELATIONSHIP WITH SHOPIFY

Shop Nadia Ferreira is powered by Shopify, which collects and processes personal information about your interactions with our store and other merchants. Shopify may use aggregated information to improve its services. To learn more about how Shopify uses personal information, visit the Shopify Consumer Privacy Policy.

Depending on your country, you may exercise privacy rights through Shopify as well. Visit the Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to other websites. We’re not responsible for the privacy practices of those websites. You should review their privacy policies separately.

CHILDREN’S DATA

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you believe your child has provided personal information to us, please contact us so we can delete it.

SECURITY AND RETENTION OF YOUR INFORMATION

We implement reasonable security measures but cannot guarantee perfect security. Do not send sensitive data via unsecure channels.

We keep personal data only as long as necessary for:

  • Providing Services

  • Complying with laws

  • Resolving disputes

  • Enforcing our policies

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

  • Access your personal information

  • Delete your personal information

  • Correct inaccurate personal information

  • Receive a copy of your data (data portability)

  • Opt out of targeted advertising

You can manage your communication preferences via the unsubscribe link in our emails.

To exercise these rights, contact us using the details below. We may verify your identity before processing your request. You may designate an agent to make requests on your behalf.

We will not discriminate against you for exercising your rights.

INTERNATIONAL TRANSFERS

Your personal information may be transferred and processed outside of Paraguay. If data is transferred from the European Economic Area, we rely on standard contractual clauses or other lawful mechanisms.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy. We’ll post updates on our site and notify you where required by law.

CONTACT

Questions about our privacy practices or this policy? Contact us at:

  • Email: contact@shopnadiaferreira.com

  • Address: Avda. Carlos A. López y Monseñor Rodríguez, Ciudad del Este, 7000, Paraguay